University graduate with over 40 years of effective communication experience in sales, training, counseling, customer service and management roles where speech and tone are critical depending upon the

I’ve known Karen for over 30 years and she truly cares about those she’s taught and trained.

As director of an office she employed people of all ages, some with accents learned at home, as well as those with peer group slang who needed to speak correctly to people over the phone. She patiently and tenaciously groomed her employees to proudly speak with clarity and distinction.

One student with whom she worked, who was close to expulsion actually found pride in himself under her wing, and she personally went to his school to watch him accept an award citing his amazing progress as a student.

Others went on to higher level positions with their new command of the English language.

Watching those blossom for their own self-esteem and future achievements made her the happiest. What’s interesting, is she was also recognized as having the most efficient and proficient office in the company.