Lenny's profile, diploma and contact details have been verified by our experts
Lenny
- Rate Ksh. 3,875
- Response 2h
-
Students15
Number of students Lenny has accompanied since arriving at Superprof
Number of students Lenny has accompanied since arriving at Superprof
Ksh. 3,875/hr
Contact
- Apple
- IPhone
- Mac
- iPad
- Apple Store
Need tech support you can trust? I’m Lenny, a former Apple trainer with 30+ years of experience on Mac, Windows & iOS. I offer remote help with setup, apps, and troubleshooting.
- Apple
- IPhone
- Mac
- iPad
- Apple Store
Lesson location
Super Prof
Lenny is one of our best Apple tutors. They have a high-quality profile, verified qualifications, a quick response time, and great reviews from students!
About Lenny
With over 30 years of experience, I’ve worked extensively as both a technical support specialist and trainer—including 8 years at Apple, where I supported and trained teams in solving real-world issues across macOS, iOS, and beyond. I’ve also worked hands-on with Windows systems since version 1.01, providing expert guidance and solutions for users of all levels. I specialize in bridging the gap between platforms, and have deep experience with dozens of programs that run on both Windows and Apple devices—from productivity tools like Microsoft Office, Zoom, and Adobe Creative Cloud to email clients, cloud storage, and security software. What I offer (remotely): One-on-one tech support and training for Mac, PC, and iOS Troubleshooting software, updates, slow systems, and more Coaching for beginners, seniors, students, and remote workers Setup and support for programs and apps used in daily life or business Friendly, no-pressure help from someone who explains things clearly Let’s take the stress out of technology. Book a session with me today—I’ll get you back on track quickly and confidently.
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About the lesson
- Lower Primary
- Upper Primary
- Lower Secondary
- +13
levels :
Lower Primary
Upper Primary
Lower Secondary
Senior School
Tertiary
University
Adult Education
Masters
Doctorate
MBA
Pre-Primary
Beginner
Intermediate
Advanced
Professional
Children
- English
All languages in which the lesson is available :
English
I specialize in making technology approachable, understandable, and useful for everyone—whether you're new to computers or looking to build confidence using your device more efficiently. My approach is rooted in patience, clarity, and hands-on guidance, tailored to your pace and learning style.
Through remote support and one-on-one training, I’ve helped seniors, students, professionals, and small business owners get comfortable with both everyday tech and advanced tools. Whether you're setting up a new laptop, learning how to use cloud storage, or troubleshooting app issues, I’ll walk you through each step with clear explanations and zero pressure.
I focus on building tech confidence, not just solving problems. You'll learn how to navigate your Mac, PC, or iOS device with greater independence, and I’m always happy to revisit topics until they stick. My sessions are calm, encouraging, and always tailored to your specific needs—from basic setups and file organization to app tutorials, email setup, and system optimization.
Common lessons I offer include:
Setting up and customizing Windows or macOS
Navigating iOS or managing iCloud
Troubleshooting and system clean-up
Installing and using apps like Microsoft Office, Zoom, or Adobe tools
Organizing files, backing up data, and managing online accounts
Internet safety and basic cybersecurity tips
Why I Teach
Technology can be empowering—but only when it’s understood. I teach because I genuinely enjoy helping people move from confusion to confidence. There’s nothing more rewarding than seeing someone who once felt intimidated by their tech now feel fully in control of it.
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Review
All of our reviews are collected by us and are 100% reliable. They correspond to a real experience lived by the students of Lenny.
5 (7 reviews)
Perfect! Communication skills, personality
- Michael is a pleasure to work with! He is very open to instruction and follows technical guidance with ease. We successfully navigated his iTunes library and resolved some hardware recognition issues with his thumb drive. Highly recommended for his great attitude and focus!Lenny's response :
Perfect! Excellent instructor!! He is not only brilliant with iPhone and Apple products, but he knows how to put it in every day terms so I can understand! I am 64 years old and not so computer savvy. But with Lenny, my confidence is building and I feel very comfortable.!!! thank you Lenny I am so glad I found you!️
Perfect! Lenny was extremely patient and didn’t let my troubles with passwords stop him. He just kept trying different approaches until we got it done. Will definitely use him agsin
- Just spent some quality time helping Vickie get her new Mac logged into and resetting her Apple-ID via the iPhone.Lenny's response :
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Recommendations
Recommendations come from relatives, friends and acquaintances of the teacher
4
I recently had the pleasure of working with Lenny, and I can confidently say they are one of the best teachers I've ever encountered in the realm of computer skills. What sets them apart is their ability to break down complex concepts into bite-sized, relatable pieces that stick with you.
From day one, Lenny assessed my skill level and tailored the sessions to my needs. His enthusiasm is infectious; he uses real-world examples, hands-on demos, and even fun analogies (comparing debugging to detective work!) to keep things engaging without overwhelming. I went from feeling intimidated by spreadsheets to confidently automating reports at work—all in just a few weeks.
Not only is Lenny a technical wizard, but he's also incredibly patient and encouraging, fostering a supportive environment where questions are celebrated, not rushed. If you're looking to level up your tech game, look no further. Highly recommend—five stars all the way!First Lenny created an environment of openness and asked quality questions to understand my needs. Next as I got to learn about him it allowed me to ask/learn additional unexpected things.
Then he led me through addressing my issues via shared screens and helping me understand how certain things in Mac world work. We were able to drill down a primary issue and with his guidance solve it. Whew!
Can't recommend Lenny enough.
Lenny has been an incredible support resource on multiple occasions. He consistently offers fast, reliable, and effective help with technical challenges—always going the extra mile to make sure everything works as expected. Not only is he extremely knowledgeable, but he's also friendly, clear in his communication, and genuinely cares about helping others succeed.
Whether it's troubleshooting, guidance, or just explaining complex tech in simple terms, Lenny delivers every time. I highly recommend him to anyone looking for someone they can truly count on.Lenny is very knowledgeable and has been a great source of wisdom on a wide variety of tech areas, some that I knew I wanted to harness and improve on, and others that he suggested to me. I am much better informed and equipped to film and produce my guitar lesson content with software, hardware, and AI tools thanks to him. Highly recommended.
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Rates
Rate
- Ksh. 3,875
Pack prices
- 5h: Ksh. 19,373
- 10h: Ksh. 38,745
online
- Ksh. 3,875/h
Details
All sessions are remote via Zoom
Intro Session Includes:
A quick tech assessment (your devices, goals, and experience level)
A walkthrough of how remote support will work
Discussion of your specific needs (troubleshooting, setup, training, etc.)
Time permitting, we’ll even resolve a small issue or demonstrate a tool
No pressure—just a chance to make sure we're a good fit
Whether you need regular support or just occasional help, we’ll create a plan that works for your schedule and skill level.
Let’s take the stress out of tech—starting with a friendly intro call!
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