1st lesson free
The profile of Mayank and their contact details have been verified by our experts
Mayank
- Rate Ksh. 1,295
- Response 1h
Ksh. 1,295/hr
Contact
1st lesson free
- Microsoft Excel
Learn Salesforce CRM, Excel, Pivot Tables & Business Operations from an Industry Professional
- Microsoft Excel
Lesson location
About Mayank
Hello! My name is Mayank, and I work as a Service & Operations Manager in the consumer durables industry.
In my role, I work extensively with Salesforce CRM, customer service operations, performance reporting, Excel dashboards, KPI tracking, and process management. I regularly use tools such as Pivot Tables, VLOOKUP, CRM reports, and dashboards to analyze data and improve operational performance.
I am passionate about sharing practical knowledge that students and professionals can apply in real workplace situations. My teaching approach focuses on simplifying complex concepts and explaining them through real-life business examples rather than just theory.
Whether you're a student looking to build job-ready skills or a professional wanting to improve your Excel, CRM, or business operations knowledge, I will help you learn in a clear, structured, and practical way.
I look forward to helping you achieve your learning goals!
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About the lesson
- Lower Primary
- Upper Primary
- Lower Secondary
- +13
levels :
Lower Primary
Upper Primary
Lower Secondary
Senior School
Tertiary
University
Adult Education
Masters
Doctorate
MBA
Pre-Primary
Beginner
Intermediate
Advanced
Professional
Children
- English
All languages in which the lesson is available :
English
Hello! I'm a Service & Operations Manager with hands-on experience using Salesforce CRM, Excel reporting, customer service processes, and business operations in a corporate environment.
My lessons are practical, interactive, and focused on real-world applications rather than just theory.
What you can learn with me:
• Salesforce CRM Basics
* Leads, Accounts, Contacts, and Cases
* Case management and customer service workflows
* Reports and dashboards
* CRM best practices
• Microsoft Excel
* VLOOKUP and XLOOKUP
* Pivot Tables and Pivot Charts
* Data cleaning and analysis
* KPI and performance dashboards
* Reporting and automation basics
• Business Operations
* Customer service management
* Complaint and escalation handling
* Service process workflows
* Performance tracking and reporting
* Operations best practices
My classes are suitable for:
* Students
* Fresh graduates
* Working professionals
* Anyone looking to improve practical business and CRM skills
Each lesson includes examples, exercises, and real-world scenarios to help you apply what you learn with confidence.
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Rates
Rate
- Ksh. 1,295
Pack prices
- 5h: Ksh. 5
- 10h: Ksh. 10
online
- Ksh. 1,295/h
free lessons
The first free lesson with Mayank will allow you to get to know each other and clearly specify your needs for your next lessons.
- 1hr
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