1st lesson free
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Sk Raihan
- Rate Ksh. 675
- Response 1h
Ksh. 675/hr
Contact
1st lesson free
- Reading
- Literacy
- Oral Expression
- Oratory
I currently work in US healthcare customer support handling live calls for American clients. I teach clear spoken English focused on BPO/Customer Support interviews and practical Excel skills as well.
- Reading
- Literacy
- Oral Expression
- Oratory
Lesson location
About Sk Raihan
Hi, I’m Rehan. I work in US healthcare customer support and take live calls from American clients every day regarding their benefits, claims and accounts. I help people improve their spoken English specifically for BPO and customer support interviews, and I also teach practical Excel. If you want clear communication skills that actually work on real client calls, or solid Excel for office work, message me. I offer a free 20–30 minute demo. Looking forward to helping you.
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About the lesson
- Lower Primary
- Upper Primary
- Lower Secondary
- +11
levels :
Lower Primary
Upper Primary
Lower Secondary
Senior School
Tertiary
University
Adult Education
Masters
Diploma
Doctorate
CS
ATP
MBA
Pre-Primary
- English
All languages in which the lesson is available :
English
I help you improve spoken English specifically for BPO and Customer Support jobs, and I also teach practical Excel that is used in real offices.
In spoken English sessions we focus on:
• Clear pronunciation and confidence on calls
• How to handle customer questions politely and professionally
• Common phrases used in US client calls
• Mock interviews and live call practice
In Excel sessions we cover:
• Basic to intermediate formulas
• Data cleaning and organizing
• Simple reports and tables that companies actually ask for
Every class is 1-to-1 online (Zoom or Google Meet). I adjust the pace according to your level.
2. Teaching method
My method is simple and practical.
1. First I understand your current level and goal (interview, job, or office work).
2. We practice with real examples from my daily work (US healthcare customer calls).
3. You speak more than I speak. I correct you immediately and show better ways.
4. For Excel I share my screen and we do the work together so you learn by doing.
5. At the end of every session I give you small practice tasks.
No long theory. Only what you can use the next day.
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Rates
Rate
- Ksh. 675
Pack prices
- 5h: Ksh. 3375
- 10h: Ksh. 6750
free lessons
The first free lesson with Sk Raihan will allow you to get to know each other and clearly specify your needs for your next lessons.
- 1hr
online
- Ksh. 675/h
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